Refund and Research Policy

Refund & Returns Policy

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.

• RETURNS -

All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

• RETURN PROCESS -

To return an item, place the item securely in its original packaging and the return form provided, then mail your return to the following address:

Chakra Luxury
Attn: Returns
JCGM+4C4, VIP Rd, Dhalipara, Tegharia, Haldirams, Kolkata, West Bengal 700157, India

• REFUNDS -

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least fourteen (14) days from the receipt of your item to process your return.

Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

• EXCEPTIONS -

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note -

Sale items are FINAL SALE and cannot be returned.

• QUESTIONS -

If you have any questions concerning our return policy, please contact us at:

Mobile No. : +91 629 074 7530
Email Us: customercare@muloha.com